Reasonable care of any products that you wish to return should be administered. It is a must that the products be returned in their original conditions. The products must be returned in their original condition. As a company, we are not responsible for any loss or damage caused to the items during your possession and may reject the request to return, exchange, or refund.
Note: We are unable to accept returns or exchanges of products under the global retail industry standards in the following categories: underwear, lingerie, fragrances, or other products that are personalized to your order liking.
In any case, you must return the faulty, damaged, or incorrect products to us as soon as possible in the same condition as supplied. In the case of faulty, damaged, or incorrectly supplied goods, we may offer you a substitute or replacement product, or we will give you a full refund through the possible means, including any delivery charges you paid for (if any).